Charity Administrator Part-Time

Our client, a mental health charity based in Croydon, is currently seeking a part-time Charity Administrator (£31,800 pro rata, 24 hours per week) to join their growing team. Reporting to the Service Administration Manager, you will play a key role in supporting the administration of the charity''s services. As the first point of contact for young people, parents, and professionals accessing the service, you will provide a welcoming, professional, and sensitive response across all communication channels. Key responsibilities will include: Providing comprehensive administrative support to service managers and practitioners, including developing and maintaining effective electronic and paper-based systems Responding to telephone and email enquiries from young people, parents, and professionals in a timely and sensitive manner Managing service diaries, coordinating appointments, and overseeing room bookings Administering new referrals in line with agreed processes, including liaising with referrers, managing queries, and maintaining accurate database records About you: Strong administrative experience within a busy service or office environment A genuine interest in supporting young people, with the ability to respond sensitively to those who may be in distress The ability to maintain clear professional boundaries between the administrative function and clinical/service delivery work Highly IT literate, with confidence using Office 365 and database systems, including data ..... full job details .....