Change Technical Lead

Position Summary The Technical Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet''s portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. In particular, the Technical Solutions Change Team Leader will be accountable for resourcing and prioritising workloads within the Technical Solutions Change Team, and for the enablement and enhancement of strong outcomes and KPI fulfilment across the team. c.6 Technical Solutions Change Engineers will report into this role. Objectives and Key Results Key Responsibilities Understand and protect Claranet''s autonomous culture within the Technical Solutions Change Team, ensuring all Technical Solutions Change Engineers are empowered in their roles and encouraged to develop their skills Ensure that Technical Solutions Change Engineers can effectively prioritise their time and develop and implement a diverse range of change and governance processes Lead, mentor and manage the Technical Solutions team to ensure their skills and knowledge are up-to-date and aligned with the organisation''s goals Ensure in-life KPI''s are delivered in line with customer contractual obligations Essential Duties Manage, coordinate, lead and develop a team of Technical Solutions Change Engineers, being accountable for the high quality and ..... full job details .....