Change Technical Lead

Position Summary The Technical Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet''s portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network Team Lead is accountable for resourcing and prioritising workloads within the Technical Solutions Change Team, whilst enabling strong customer outcomes and KPI achievement across the function. Approximately six Technical Solutions Change Engineers will report into this role. Role Mission Claranet''s strategy is built around creating long-term, trusted customer relationships through the delivery of market-leading integrated managed services. We are seeking a Network Team Lead to lead and manage the Technical Solutions Change Team, ensuring a seamless technical experience for customers and driving the development and implementation of customer-focused change and governance processes. Objectives and Key Results Protect and promote Claranet''s autonomous culture within the Technical Solutions Change Team, empowering engineers and supporting their ongoing development. Enable Technical Solutions Change Engineers to effectively prioritise workloads and successfully deliver diverse change and governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business ..... full job details .....