Change & Release Manager

About the job you''re consideringHere we have a great opportunity to join our team as a Change and Release Manager. This role oversees the change process by ensuring that they are logged, progressed, updated/authorised and actioned/resolved within the scope of the Service Level Agreement, and that all necessary parties are informed and involved in the process. Prepares reports on statistical information. The objective is to ensure all changes are entered into the change management system timely, accurately, and efficiently to ensure that the process is followed, and changes are monitored throughout their lifecycle. The role is also responsible for scheduling, planning, and controlling the software''s development and delivery process.

Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your RoleThe primary responsibilities of this role include:

Ensure the Change and Release process is adhered to and both Change and Release are deployed without service disruption

Ensure agreed Requests for Change (RFC) are entered correctly in the Service Management tool

Reject impractical RFCs

Ensure that full approval is granted prior to implementing Changes

Ensure a back-out plan prepared internally is in evidence and has been considered within the overall implementation plan to minimize impact to service availability

Review, monitor and communicate the progress and final outcome of cross tower Changes to all relevant parties

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

Computer systems knowledge, integration, and architecture concepts

Experience in various Change Management evaluation techniques supported by understanding of statistics and quality management concepts.

Good Management and communication skills, hosting and facilitating of internal and external

Experience managing virtual teams to deliver Change and Release Management process

Problem Solving skills

Understanding of cross systems interrelations in context of the global business process

Your security clearanceTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ''Get The Future You Want'' mean for you?You''d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained ''Mental Health Champions'' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You''ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You''ll be joining a professional community of experts, who have got your back and will support you, every step of the way.You will reimagine what''s possible: creating value for the world''s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.Capgemini. Get The Future You Want.

Why you should consider CapgeminiGrowing clients'' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you''ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what''s possible. It''s why, together, we seek out opportunities that will transform the world''s leading businesses, and it''s how you''ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you''ll build the skills you want. You''ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About CapgeminiCapgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

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