Change, Release and Service Introduction Manager - Defence

We are seeking an experienced Change, Release and Service Introduction Manager to own and govern the Change Enablement, Release Management and Service Introduction processes across a complex, multi-supplier, security-conscious environment.You will ensure that production changes, releases and new services are assessed, authorised, implemented and transitioned into live operation safely and effectively. Working across technical teams, suppliers, service delivery, security and operations functions, you will balance the need for agility with the need for service stability, compliance and operational control.Key ResponsibilitiesOwn and continuously improve the Change Enablement process and governance framework.Chair CAB and Emergency CAB meetings, facilitating risk-based decision making.Validate change records, ensuring appropriate impact, risk, security, testing, rollback and support plans are in place.Manage and maintain the Forward Schedule of Change (FSC).Coordinate enterprise-wide changes across multiple suppliers, regions and security domains.Own Release Management processes, deployment governance and release assurance activities.Lead Service Introduction activities for new services, suppliers and capabilities.Manage service readiness, acceptance and Early Life Support (ELS) activities.Work closely with ServiceNow teams to ensure workflow integrity, approvals and reporting accuracy.Produce meaningful MI and reporting focused on outcomes, risk and service impact.Drive ..... full job details .....