https://jobs.co.uk/job/change-manager-advanced-resource-managers-limited--fb12a40c-111a-4394-a9c7-bd3be64a24fa RSS feed for Change Manager at Advanced Resource Managers Limited. en-gb Mon, 01 Jun 2026 17:29:26 GMT https://jobs.co.uk/job/change-manager-advanced-resource-managers-limited--fb12a40c-111a-4394-a9c7-bd3be64a24fa https://jobs.co.uk/job/change-manager-advanced-resource-managers-limited--fb12a40c-111a-4394-a9c7-bd3be64a24fa Mon, 01 Jun 2026 11:51:56 GMT Location: Twickenham | Salary: 10000-500000 Annual | Type: Permanent | Here at ARM we are currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Change and Service Manager to support a key customer ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing the day to day service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirementsBe escalation point of contact for the customer base around all aspects of their service, including during major or Service impacting IncidentsEnable achievement of maximum Customer Service satisfaction levels and SLA''s via measuring, tracking and reporting, including Continuous Service Improvement activity.Manage Change Requests through to successful deliveryAccountable for the technical stability/functionality of the designated systemsOrganising and coordinating the service teamEscalating operative, technical or financial issues as relevantCalculating, estimating and planning service projects ... Permanent