Change Lead

Change Lead Compass Group UK and Ireland Digital and Technology The opportunity We are looking for an experienced Change Lead to take ownership of the change enablement practice across Compass Group UK and Ireland Digital and Technology. This is a key leadership role within Service Operations, responsible for protecting service stability while enabling teams to deliver change safely and efficiently. You will establish proportionate, risk-based governance that supports faster engineering delivery without compromising operational control. Working across Engineering, Platform, SRE, QA, Product, Infrastructure and Cloud, Service Transition and the Service Desk, you will ensure changes are properly assessed, approved, scheduled, communicated, implemented and reviewed with clear supporting evidence. What you''ll be doing Owning change governance, policy, CAB cadence, emergency change controls and standard change models. Ensuring change records include clear risk, impact, implementation, communication, backout and validation evidence. Partnering with Engineering, Platform and QA teams to embed quality gates and release evidence into CI/CD and deployment workflows. Developing proportionate controls that differentiate low-risk standard changes from higher-risk normal and emergency changes. Coordinating release calendars and change windows across product, infrastructure and service teams. Monitoring change success, failed changes, unauthorised changes and post-change review actions. ..... full job details .....