Centre Operations Assistant

Centre Operations Assistant This is a temporary position for the next two weeks however could be ongoing for longer, hours tbc but are likely to be 8-5 or 9-5, to start ASAP.We are looking for a customer-focused and highly organised Centre Operations Assistant to help deliver an exceptional experience.In this role, you will support the day-to-day operations of the business centre, ensuring high standards of customer service, operational excellence, safety, and compliance are maintained at all times.Key ResponsibilitiesDeliver outstanding customer service and create a welcoming environment for all visitors and customers.Conduct professional and engaging centre viewings following company training and standards.Build strong relationships with customers through regular communication and proactive support.Resolve customer queries efficiently, aiming to achieve first-contact resolution.Identify and maximise opportunities to upsell services and enhance the customer experience.Maintain exceptional centre standards and presentation at all times.Carry out pre-event inspections of meeting rooms and show offices before bookings and customer visits.Coordinate smooth customer move-ins, ensuring all requirements are met.Support the Centre Operations Manager in delivering operational excellence and maintaining a safe, compliant environment.Undertake additional duties as required to support the successful operation of the centre.The ideal candidate would have:Excellent customer service and ..... full job details .....