Centre Office Administrator

Contact Centre Office Administrator (6 Month FTC)Apply

OverviewRight across infrastructure, there''s a requirement to not only maintain, but also renew and reimagine. Whatever stage you''re at in your career, with us you''ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?At M Group Energy, we''re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Home Decarbonisation – we''re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero. As part of our team, you''ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group – sharing learnings to deliver essential infrastructure services for life.

What will you be doing?Working as part of a small Contact Centre in our

Aylesbury office , the Office Administrator will support our Team with the handling of enquiries and communications for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills.

The Administrator''s role includes coordination of office activities, handling internal and external correspondence, maintaining and implementing efficient office systems to ensure the successful delivery of a high level of customer service in line with the company''s targets, vision, service level agreements and client expectations. You will have responsibility for a wide range of administration duties to support ongoing operations; it is essential you are impeccably organised, possess excellent communication skills, have a keen eye for detail and the ability to work to tight deadlines under pressure. In return you will be part of a successful team with opportunities to evolve in the role.

This is a

6 month Fixed Term Contract

for full-time work 38.75 hours per week (8:45-17:30). Consideration would be given to part-time working (9:00-15:30).

What you''ll bring

Experience in a customer-facing or administrative role

Strong communication and organisational skills

Attention to detail

Comfortable in using various IT platforms

Ability to manage your time effectively

Be adaptable and flexible

What''s in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include:

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000''s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers:

25 days annual leave plus bank holidays

2 Paid volunteer days per year

About usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We are

responsible

and go further for our people, clients, communities and the planet

We are

open

and seek new and better ways of exceeding expectations

We are

together

and as one team; the whole is greater than the sum of the parts

We are

ambitious

and embrace opportunity, to lead essential infrastructure services for life

Whether you''re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It''s an exceptional time to be a part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#AgilityEco #LI-DA INDREG

Right across infrastructure, there''s a requirement to not only maintain, but also renew and reimagine. Whatever stage you''re at in your career, with us you''ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working? At M Group Energy, we''re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Home Decarbonisation- We''re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero. As part of our team, you''ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group- sharing learnings to deliver essential infrastructure services for life. What will you be doing?, We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. + We''re responsible and go further for our people, clients, communities and the planet + We''re open and seek new and better ways of exceeding expectations + We''re together and as one team; the whole is greater than the sum of the parts + We''re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you''re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It''s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3^rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

We offer a range of benefits designed to support your life in and out of work, some of which include; + Matched or contributory pension scheme + Online GP service, 24 hours a day, 365 days a year + Employee assistance programme + My Rewards portal, access to 1000''s of retail discounts + Life assurance + Cycle to work, salary finance and give as you earn schemes + Enhanced maternity, paternity leave and adoption leave + Reward and recognition scheme In addition, this role offers: + 25 days annual leave plus bank holidays + 2 Paid volunteer days per ..... full job details .....