Location: ReadingSalary: 38,000 - 42,000 Basic Salary OTE 53,000 - 57,000Premier Recruitment Solutions is proud to partner with a leading Fast Fit Centre in the automotive industry. Known for delivering exceptional service, this organisation is seeking a proactive and hands-on Centre Manager to lead their team and ensure operational excellence.The Role:As a Centre Manager, you will oversee the daily operations and leadership of your team, ensuring high performance across all areas, including customer service, operations, sales, and administration. This role is hands-on, requiring you to work alongside the team in service bays, providing guidance and motivation while maintaining seamless operations.Key Responsibilities:Lead and manage the centre''s performance to achieve sales targets and operating budgets.Drive excellence in customer service and ensure satisfaction targets are met.Address and resolve customer complaints efficiently.Manage and motivate the team to build a strong local reputation for the brand.Oversee stock management and ordering processes.Contribute to the centre''s growth through PR and marketing initiatives.Perform MOT testing, fast-fit repairs, or servicing when required, depending on business demands.What We''re Looking For:At least 2 years of experience in the automotive industry.Proven ability to manage customer relations and lead a small team.Hands-on expertise in MOT testing, fast-fit repairs, or servicing is highly desirable.Strong organisational ..... full job details .....