Centre Manager

Centre Manager

Apply now. Job no: 560710Work type:

Full timeSite:

SwanseaCategories:

Autocentre ManagementLocation:

SwanseaSalary:

£35,000 per annum + bonusBusiness Area:

AutocentresOverview

Here at Halfords, we are looking for a Centre Manager who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. We are the UK\''s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme.If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don\''t delay—apply today!Responsibilities

Lead and develop a team to achieve high standards of customer service and satisfaction.Drive business performance and manage daily operations at the autocentre.Ensure compliance with Health and Safety standards and maintain a safe working environment.Manage high sales turnover and monitor KPIs to achieve targets.Communicate effectively with customers and colleagues, providing in-the-moment coaching and training.Utilise in-house systems and demonstrate good time management.Benefits

5 days a week£35,000 per annum plus uncapped bonus (average uncapped bonus around £10,800 per year)5.6 weeks'' annual leaveUp to 50% off garage bills in Autocentres and 25% off Halfords retail productsDiscounts on groceries, shopping, insurance, days out, restaurants, and moreFamily and Friends Discount EventsTrade Price Bike purchase option and Cycle to Work SchemeWagestream (draw pay up to 30% in advance)GP Access, 24/7Share save scheme with 20% discount on sharesHealth Cash Plan and wellbeing supportPension Scheme and Life AssuranceQualifications and Skills

Fantastic leadership and team management skills within the automotive or similar industryExperience delivering high customer satisfaction and effective managementEngaging, coaching-based approach to team development and in-the-moment trainingExperience meeting Health and Safety compliance standardsExperience with high sales turnover and KPI managementExcellent communication skills, both verbal and writtenIT proficiency with willingness to learn in-house systemsGood time managementA current valid driving licenceWe\''re in an exciting chapter as Halfords rapidly grows in motoring services and electric mobility. We are the UK\''s leading retailer of motoring and cycling products and services, and the nation\''s largest vehicle service, maintenance, and repair business. We invite you to join us and be part of our success story in getting the nation safely back on the move.We are committed to an inclusive workplace and are an equal opportunities employer welcoming applications from all ..... full job details .....