Central Planning Clerk

Have you got great customer service skills and an eye for detail? Do you enjoy working in a busy environment and taking ownership for tasks? Then this could be the role for you!Here at GXO, we are currently recruiting for a Central Planning Clerk to join our Branston team, supporting our customer, BandQ. In this role, you will work closely with colleagues to deliver an exceptional level of service to our customers, ensuring all enquiries are handled efficiently and professionally. If you thrive in a fast-paced environment, have strong communication skills, and enjoy helping others, we''d love to hear from you.This is a full-time, permanent position, working any 5 from 7 shifts between 8:00-16:00, 10:00-18:00 and 13:00-21:00. Pay, benefits and more:We''re looking to offer a salary of £25,061.40 (plus a 25% unsocial allowance for weekends and after 20:00), and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.What you''ll do on a typical day:Deliver high-quality service by working collaboratively with team members and sharing knowledge and expertiseHandle all incoming customer calls in line with SLA requirements, ensuring prompt and appropriate responsesManage customer incident calls and emails from initial contact through to resolutionMaintain accurate and up-to-date records, including designated spreadsheets and documentation. Rebook ..... full job details .....