Cctv Operator

Our client is a leading company in providing security solutions for various industry sectors throughout the UK. We have been asked to support the recruitment of a CCTV Operator for a retail site, Queensgate Shopping Centre, Peterborough. The Role: Working as part of the Operations team you will be monitoring CCTV Systems and providing CCTV support for the Centre staff and retailers as well as acting as a call handler. Responsible for: Support and assist all the appropriate team members and management Emergencies and evacuations are managed effectively, acting as a point of contact for tenants and emergency services Ensure that the DFR report is kept up to date, ensure that all incidents are recorded in the incident log and accidents are recorded Ensure all identified hazards, risks and or maintenance issues are immediately escalated to line management Contractors arriving on site adhere fully to all requirements in line with HandS Liaise with local police, residents, authorities and neighbouring businesses to ensure the most effective security measures are adopted Provide an excellent level of customer service Investigate and resolve customer complaints Skills, knowledge and experience: Must hold valid CCTV Public Space Surveillance Licence Must hold a valid SIA Door Supervisors Licence Must be computer literate Previous experience of dealing with authorities, such as reporting Able to work in a fast paced environment Able to work shift pattern of 4 days on, 4 days rest, ..... full job details .....