Category Manager- Retail FM

OverviewJoin to apply for the

Category Manager- Retail FM

role at

City Facilities Management Holdings Ltd .

Job detailsJob Title:

Category Manager (Retail FM)

Location:

Remote (Some travel expected to Glasgow Head Office, few times per month, company funded travel)

Contract Type:

Permanent

Hours:

40 Hours Per Week

Salary:

£45,900 - £60,000 (depending on experience) + Car/Car Allowance £5,700 + Annual Bonus, 33 Days Holiday, Private Pension and Benefits including Private Health Care, Life Insurance, Employee Discounts

An exciting opportunity has emerged for an experienced Category Manager to join our company, working with some of the biggest UK retail clients. The function has recently restructured to support a more strategic approach to how we procure and contract with our contractors and supply chain, putting strategic category management at the heart of what we will deliver.

The role will see you responsible for the management of City Groups’ (UK and Ireland) contractor relationships, including all PPM and reactive suppliers within a given customer contract. Through category management you will be able to leverage our wider market coverage on dedicated categories where you can build your own strategy, efficiencies plan and overall pipeline helping us deliver for our major customers and City itself.

The successful candidate will need to be strategically minded and will support in the development and implementation of procurement strategies ensuring cost efficiency, quality and supplier reliability. The role involves managing supplier relationships, negotiating contracts, driving innovation and collaborating with internal stakeholders to meet City and our Client’s objectives.

Responsibilities

Manage all supplier relationships and contract delivery for allocated contractors and supply chain

Build strong engagement and trust with City’s customers, respond promptly to client requests and use performance scorecards to demonstrate achievement of delivery targets and contractual compliance

Lead on procurement savings and efficiencies delivery for the business

Support category strategy development

Create and oversee a regular supplier audit regime to assure City and its customers of suppliers’ compliance regarding health and safety and other key compliance aspects

Work with customers to set annual budgets and ensure alignment within wider procurement team to deliver schedule of services in line with budget

Act as an escalation point for all supplier related issues

Financial Responsibility

The Category Manager will work with the wider procurement team to ensure contract charges are accurate and aligned to services delivered. In addition, the Category Manager will work with finance and the wider procurement team to review overspend/underspend, supporting preparation of budgets where required.

The Category Manager will also be expected to positively impact the PandL of the company through the delivery of in-contract savings.

People Responsibility

The Category Manager will not have any direct reports but will be expected to collaborate with a wide group of stakeholders including the client, wider procurement team and field operations.

Qualifications / ExperienceEssential

5 years’ experience in procurement or category management

CIPS qualification or equivalent experience

Knowledge of FM, retail and hospitality or customer service industry, preferred but not essential

Desirable but not essential:

Knowledge of maintenance service within the FM industry, with previous experience in a multi-site contracted environment

Key Skills

Strong commercial and supplier management experience

Confidence to deliver through negotiations

Ability to collaborate with multiple stakeholders

Strategic and procurement process mindset

Ability to build, nurture and grow relationships with suppliers and customers

Credibility to deliver a successful SRM programme

Strong analytical and problem-solving skills

Ability to critically challenge

Understanding of contracts and key service deliverables

Seniority levelMid-Senior level

Employment typeFull-time

Job functionProcurement / Category Management

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