Cash Specialist

Cash Specialist Start Date: ASAPRate: 30,173Contract Duarion: 6 Months37 Hours Perk WeekShift Pattern: Monday - Friday 08:00am - 16:00pmHybrid: 2 Days in the officer per week (Monday and Tuesday)Location: SolihullRole description Managing Cash allocation transactions within our mainframe customer billing system Maintaining accurate cash suspense records Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer. Amend data errors and process exceptions and provide feedback to team members to ensure data quality is improved and maintained Provide regular feedback on work in progress and decisions on workload priorities to Team Manager to ensure workloads are appropriately managed and performance standards met.Complex reconciliation; managing payments, invoices and credits across a portfolio of multiple sites / accounts / groups. Experience and Qualifications Desirable The ability to multitask, work to deadlines and keep a sharp eye for detail in a fast-paced environmentStrong communication skills and enjoy collaborating with others to achieve shared goalsA proactive, problem-solving mindset and the confidence to use your initiative to make informed decisionsA positive, can-do attitude with a real enthusiasm for learning and developing new skillsConfidence using IT systemsWorking with large volumes of data within ExcelA keen eye for spotting opportunities ..... full job details .....