Caseworker

We have an exciting opportunity for a caseworker to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week between the hours of 8am-8pm (hours to be discussed at interview). This position is office based and offered on a fixed term basis, the start date is DBS and reference dependent. Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care? If yes, then we''d love to hear from you What we offer At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including: Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for ..... full job details .....