We have an exciting opportunity for a Victim Services and Engagement officer join the Victim Support team in Gwent, working 37.5 hours a week.Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?If yes, then we''d love to hear from you. What we offer:At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your birthday and options to buy or sell annual leavePension with 5% employer contributionEnhanced sick pay allowances, maternity and paternity paymentsHigh Street, retail, holiday, gym, entertainment and leisure discountsAccess to our financial wellbeing hub and salary deducted financeEmployee assistance programme and wellbeing supportAccess to EDI networks and colleague cafesCycle to work scheme and season ticket loansOngoing training and support with opportunities for career development and progressionAbout the role:This role is based in Pontypool Police Station, Pontypool (With need for travel, hybrid working, flexible).As a Victim Services and Engagement Officer you will be: Managing a caseload of Victims of Crime with the highest level of need, both directly, through ..... full job details .....