Caseworker- Fraud and Cyber Crime

We are seeking a dedicated and compassionate Fraud and Cyber Crime Caseworker to join our Operations team on a hybrid basis working both at home and from one of our South Yorkshire offices. We have several bases across South Yorkshire and regular travel throughout the region may be required. What we offerAt Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:Flexible Working Options: Including hybrid working.Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.Birthday Leave: An extra day off for your birthday.Pension Plan: 5% employer contribution.Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.Wellbeing Support: Employee assistance programme and wellbeing support.Inclusive Networks: Access to EDI networks and colleague cafes.Sustainable Travel: Cycle to work scheme and season ticket loans.Career Development: Ongoing training and support with opportunities for career progression.About the RoleAs a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to ..... full job details .....