Casework Team Lead

We''re looking for a Casework Team Leader for a public sector organisation based in London (hybrid) on an initial contract to March 2027, paying up to 350 per day (Inside IR35, Umbrella). There is an expectation to attend the office in London 1 to 3 days per week, as required by business needs. The successful Casework Team Leader will lead a small casework function within a fast-paced, policy-led operational delivery environment, applying government policy to make sound, evidence-based decisions on a varied caseload. You will mentor and support colleagues, promoting their welfare and wellbeing, while collaborating confidently with stakeholders and partner teams to drive forward departmental priorities. Although this role carries no formal line management accountability, you will play an active coaching role within the team. You will need proven experience working with the following: Evidence-based decision making in a high-pace operational delivery environment Working in or closely with government in a policy-led setting Applying government policy to make sound operational decisions Rules-based casework and operational delivery Leading, mentoring or coaching a team with a focus on welfare and wellbeing Stakeholder collaboration and engagement at a departmental level MS 365 including intermediate Excel You''ll also need practical exposure to the following: Task management across a team or operational function Coaching and mentoring colleagues to support performance and ..... full job details .....