Casework Manager

Are you an empathetic leader with IAA Level 2 accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25). About the Role We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management-ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support. As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP''s constitution. Key Responsibilities Technical Supervision and Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements. Team Leadership and Development: Provide high-quality line management, regular casework supervision, and professional development support ..... full job details .....