Case Manager, Supported Housing

Description Our Public Local Government client, Taunton, Somerset, seeks a Case Manager, Supported Housing. To oversee the administration and management of social housing properties. With an overall responsibility for approximately tenancies. Ensure housing landlord duties are discharged in accordance with policies and procedures, and ensure that housing regulations, policies and procedures are adhered to. To oversee the housing administration and management of social housing tenants and their homes across several sheltered housing schemes. Responsibilities Provide comprehensive pre-tenancy support to prospective tenants, including providing information and advice during property viewings, completing the sign-up process, and ensuring new tenants are fully introduced to their home and tenancy. This includes supporting tenants through an initial six-week period and ensuring they are aware of all available services. Qualifications Essential A level standard of education or equivalent qualifications. Member of the Chartered Institute of Housing or other relevant professional body. Evidence of continuous professional development. Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting At least two years'' experience in housing management, managing and providing support to tenants within a local authority or similar environment. Knowledge of introductory and secure tenancies and the management of these tenancies. Understand customer ..... full job details .....