Case Manager

Case Manager Middleton, North Manchester Circa £30,000 Benefits include: Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression. Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and are currently seeking a Case Manager to take ownership of clients, booking in jobs with the technical team and managing cases through to completion. What You''ll Do: Respond to client queries quickly and efficiently, always giving excellent customer service Maintaining and updating the CRM system to ensure accurate client information Engaging with existing clients through regular communication via phone, email, or in-person meetings Producing quotes for clients Liaising with the technical team to book in jobs and manage resources Track progress against deadlines and keep all relevant parties up to date Arranging meetings and calls with prospective clients and the commercial team Following up on marketing campaigns to maximise outreach Who We''re Looking For: Highly organised, proactive, and able to work autonomously Able to work in a busy, fast paced environment with stringent deadlines Equipped with strong written and verbal communication skills Familiar with CRMs Computer literate with excellent attention to detail Understanding of a sales-focused environment and how to effectively support the team. What''s in it for you? ..... full job details .....