Case Manager

Case ManagerMiddletonUpto 30,000 Benefits include: Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression. Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and are currently seeking a Case Manager to take ownership of clients, booking in jobs with the technical team and managing cases through to completion. What You''ll Do:Respond to client queries quickly and efficiently, always giving excellent customer serviceMaintaining and updating the CRM system to ensure accurate client informationEngaging with existing clients through regular communication via phone, email, or in-person meetingsProducing quotes for clientsLiaising with the technical team to book in jobs and manage resourcesTrack progress against deadlines and keep all relevant parties up to dateArranging meetings and calls with prospective clients and the commercial teamFollowing up on marketing campaigns to maximise outreachWho We''re Looking For:Highly organised, proactive, and able to work autonomouslyAble to work in a busy, fast paced environment with stringent deadlinesEquipped with strong written and verbal communication skillsFamiliar with CRMsComputer literate with excellent attention to detailUnderstanding of a sales-focused environment and how to effectively support the team.Perks of the Job:I can go into lots of detail on this with any ..... full job details .....