Case Management Officer

Case Management Officer

Location: 1 Catford Road, Catford, London, SE6 4RU
Start Date: ASAP
Contract Duration: 1+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.45 per day 
Job Ref: OR9960
 
Responsibilities

• Support vulnerable adults in making informed decisions about their resources, support, and services to sustain or enhance their quality of life and well-being.
• Collaborate with Lewisham's Integrated Health and Social Care model, working alongside multi-disciplinary teams, including the voluntary sector, to promote independence and personalisation.
• Serve as the primary contact for residents and their unpaid carers, aiding them in maximizing their independence and benefiting from personalisation and community resources.
• Coordinate quality community-based packages and other services for Service Users and their Carers, ensuring they represent Best Value for the borough and the NHS CCG.
• Encourage self-help and mutual aid through initiatives that increase individual and community capacity, social inclusion, and community networks. Support reciprocal support and sustainable caring roles by employing a strength-based approach to casework.

Person Specification

• Proven experience in supporting vulnerable adults and facilitating informed decision-making.
• Strong understanding of integrated health and social care models and experience working with multi-disciplinary teams.
• Excellent communication and interpersonal skills, with the ability to serve as a main point of contact for residents and carers.
• Experience in arranging community-based packages and services, with a focus on achieving Best Value.
• Ability to adopt a strength-based approach to casework, promoting social inclusion and community networking.

 
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