Case Management Administrator

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location: Based in Crisis Skylight London, E1 at least three days per week. There is homeworking in line with Crisis'' Hybrid Working Policy. During the operation of Crisis at Christmas (end of December to mid-January each year) the role will be undertaken across our Crisis at Christmas hotels all over London. Hours: Full time, 35 hours per week. You will need to be available to work over the Christmas period and on Bank Holidays with time of in lieu given in accordance with Crisis'' TOIL policy. About the role The Christmas Case Management Team Administrator is a varied and fulfilling role. You will support the team by providing efficient and effective administration and co-ordination of support to the Christmas Case Management Team and members. With the support of the Christmas Case Management Team Manager, you will assist with reporting requirements of the service and help to prepare monthly, quarterly and annual reports. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team''s effectiveness. Your voice will count! About the service The Christmas Case Management Team works within the Crisis at Christmas hotels to support guests to resolve their ..... full job details .....