Case Handler - Customer Support and Administration Opportunity!

Customer Case Handler Hybrid Working Career ProgressionLooking for a customer-focused office role with genuine career progression, hybrid working, and the opportunity to make a real difference? Our client is looking for motivated and organised individuals to join their growing team in Durham as a Customer Case Handler. Whether you''ve worked in customer service, retail, hospitality, healthcare or administration, this could be the perfect opportunity to build a long-term professional career within a supportive and welcoming environment. Having partnered closely with this business, we can genuinely say they are a fantastic company to work for. They invest heavily in their people, provide excellent training, and offer real opportunities for development and progression. Please note: This is not a cold-calling, sales, or contact centre role. Instead, you''ll manage cases from start to finish, supporting customers throughout their journey while delivering exceptional service in a professional office environment. The Details Location: Durham (DH1) Salary: £24,843 basic salary OTE: £26,000+ following successful probation, inclusive of bonus Contract Type: Permanent Hours: Monday to Friday 9:00am to 5:30pm 37.5 hours per week Hybrid Working: Following training, you''ll work on a rota of 2 weeks office-based and 1 week working from home Why Join This Company? Benefits Include: Monthly bonus opportunity following probation Hybrid working pattern after training (2 weeks ..... full job details .....