Case Handler Administrator

Case Handler / Administrator Hybrid Permanent Role £26,000-£28,000 per annum Case AdministratorLocation: Wigston, LeicestershireSalary: £26,000 - £28,000 (Permanent)Hours: Monday to Friday, either 9:00 AM - 5:30 PM or 8:30 AM - 4:30 PMHybrid Working: 2 days from home after probationStart Date: ImmediateThe RoleWe are seeking a proactive and detail-oriented Case Administrator to join a dynamic team in Wigston. This is a permanent position where you will be responsible for managing your own pipeline of cases, from initial application to completion. This role is crucial for ensuring a smooth and efficient process for all clients.Key Responsibilities:Case Management: Support the Head of Sales by managing cases from lender submission to completion, ensuring all necessary documentation (payslips, bank statements, etc.) is accurate and submitted on time.Stakeholder Communication: Serve as the primary point of contact for clients, builders, surveyors, and lenders. You will provide timely updates on case progress and handle both internal and external phone calls.Compliance and Risk: Maintain high standards of compliance and business ethics to effectively manage key business risks.Reporting and Administration: Update weekly reports for introducers and provide broader administrative support to the team.The Ideal CandidateYou are a skilled and methodical professional with at least two years of administrative experience. While previous experience in financial services, mortgages, or a ..... full job details .....