Case Assessor - Property Experience

Do you have experience within dispute resolution and complaint handling? Think Specialist Recruitment are delighted to be working with a fantastic company based within the Borehamwood area. This is an exciting opportunity for the right candidate to join a great team. This opportunity would be working within a nice sized team, working with various parties to resolve disputes. This opportunity would suit someone who has previous experience of working within the property sector, with great communication skills on all levels. Salary - 30,000Hybrid working after trainingSome of the duties will include:Handle and resolve disputes received by the scheme Provide advice to members and tenants over the phone and via email Liaising between letting and estate agents, as well as tenants and landlordsRespond to all dispute calls and emails that have been passed over to the teamApprove dispute cases, assess evidence and provided and log disputes to ensure all information is recorded in a timely mannerMaintaining spreadsheets and logs, providing data to relevant parties as requiredAssist with preparation of monthly reports Working well within the team, supporting as required The suitable candidate:Previous experience of working within the property sectorPrevious experience within a customer service focussed roleStrong communication skills on all levels Great level of attention to detail Ability to work well within a team envrionmentGreat problem solving skills Good organisational skills ..... full job details .....