Care Home Administrator

Purpose of the Role

The Care Home Administrator plays a key role in ensuring the smooth day-to-day running of the home. Working closely with the Home Manager, residents, families, and external agencies, the Administrator will provide high-quality administrative support, maintain accurate records, and help ensure the highest standards of care and service delivery.Key Responsibilities

Administration and Office Management

Provide efficient administrative support to the Home Manager and care team.Manage filing, word processing, photocopying, data entry, incoming/outgoing mail, and telephone calls.Maintain up-to-date resident records and documentation.Order and manage stock of stationery and office supplies, within budget.Resident and Family Support

Act as a point of contact for residents, families, and external professionals (GPs, social workers, occupational therapists, charitable organisations, etc.).Handle enquiries with professionalism and discretion, escalating to the Home Manager when necessary.Ensure confidentiality in all matters.Finance and Record-Keeping

Assist the Home Manager with fee invoicing, comfort fund, petty cash systems, and financial records.Issue receipts, maintain accurate accounts, and support budget monitoring.Provide support with compiling statistical and financial reports.Teamwork and Communication

Work as part of a close-knit care team while using initiative to manage administrative tasks independently.Communicate effectively with staff, residents, and families both verbally and in writing.Support inter-agency collaboration to enhance service delivery for residents.Compliance and Professional Development

Ensure adherence to company policies, including Health and Safety, Risk Management, Equality and Diversity, and Data Protection.Support the Home Manager with audits, inspections, and compliance paperwork.Be flexible to occasionally support evening/weekend events or emergency needs.Undertake training and courses to keep up to date with administrative and care sector developments.Qualifications and Skills

Proven administrative and clerical experience (care sector experience preferred).Strong IT skills with proficiency in Microsoft Office Suite and Google Workspace; QuickBooks experience desirable.Excellent organisational skills with the ability to multitask in a fast-paced environment.Strong communication and interpersonal skills, including excellent phone etiquette.Good literacy, numeracy, and typing skills.Ability to work independently while being a supportive member of the team.Commitment to confidentiality and professional standards.Benefits

Free on-site parkingSupportive working environmentRegular working hours (Mon–Fri, 9am–3pm)Job Types: Part-time, PermanentPay: £13.00-£13.50 per hourExpected hours: 30 per weekWork Location: In ..... full job details .....