Care Coordinator

A prestigious domiciliary care business is looking for a Care Coordinator to cover the Hertfordshire area on a full-time/permanent basis.-

They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider.-

As Care Coordinator, your responsibilities will include:-

• Scheduling the rotas ensuring that client calls are scheduled as close to their requirements and requests as possible
• Allocating calls to staff in a way to maximise efficiency, taking into consideration travel time, required breaks and availability
• Ensuring calls are allocated in accordance with relevant legislation, including Working Time regulations
• Working alongside the Registered Manager to facilitate new clients across the region.
• Ensuring client preferences are met by providing the appropriate Support Woker, wherever possible.
• Updating and maintaining client files in relation to their calls, including preferences, changes to requirements, respite, holidays, service suspensions and cancellations.
• Ensuring all records are updated of any changes in client requirements to ensure that scheduled care calls are invoiced appropriately, including service suspensions and cancellations.
• Being on-call for emergencies, out of hours service, Monday through to Sunday on a rotational basis.
• Ensuring supervisions (3-6 monthly) and appraisals (yearly) are conducted in line with regulations
• Undertaking any other duties which may reasonably be required by this role and level of authority.

The ideal Care Coordinator:-

• MUST HAVE experience within the Domiciliary Care Sector
• A full, UK driving license with access to your own vehicle
• Compassionate and enthusiastic about care provision and the Health and Social Care sector
• Experience of using MS Word and Outlook is essential

A full enhanced DBS check is required for this role, which is paid for.

In return, you will receive a salary of -25,000 - -26,000 per annum + Company Benefits

To apply for this role as Care Coordinator, please click apply online and upload an updated copy of your CV.



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