Care Coordinator

Field Care SupervisorLocation: ManchesterJob Type: Part-time (24 hours per week)Contract: Office and RemoteWe are seeking a dedicated Field Care Supervisor to join our community care service. The role is crucial in ensuring high-quality, person-centred care is delivered consistently to clients in their own homes. This position acts as a vital link between care staff, clients, and management, ensuring compliance and the highest standards of quality within the service.Day-to-Day of the Role:Client Care and Quality Assurance:Conduct initial assessments, regular reviews of client care plans, and risk assessments.Perform spot checks, quality monitoring visits, and audits to ensure compliance.Respond promptly to client concerns or complaints and escalate where necessary.Support care teams with appointments and health and well-being requirements.Maintain up-to-date records using the Birdie system, ensuring regular communication with clients and their families.Staff Supervision and Support:Supervise, mentor, and support care workers in the field.Conduct staff supervisions, appraisals, and competency assessments.Identify training needs and support staff development.Participate in team meetings and ensure safe practice and specialist skills are upheld.Operational Duties:Manage rota planning and ensure adequate staffing levels.Maintain accurate records and documentation in line with company policies and regulatory requirements.Promote safe working practices and contribute to service ..... full job details .....