Care Coordinator

Care Coordinator - SwindonSalary: 26,790.40 (40 hours per week) + on-call payments (OTE 31,500 per annum)At First City Care Group, we are passionate about delivering outstanding home care that enables people to live independently and with dignity in their own homes. Our reputation is built on compassion, professionalism, and continuity ensuring every customer receives high-quality support from familiar, trusted carers.We are now looking for an organised and proactive Care Coordinator to join our friendly Swindon office team.If you thrive on forward planning, problem-solving, and creating well-balanced rotas that keep services running smoothly, this could be the perfect role for you.The RoleAs Care Coordinator, you''ll play a vital role in shaping the daily delivery of our care services. Your primary focus will be planning and maintaining rotas in advance, ensuring customers receive seamless, consistent care from carers who are well-matched to their needs.You''ll also be a key point of contact for care staff, customers, families, and healthcare professionals responding to queries, resolving issues, and supporting high standards of service delivery.This role is based on a full-time 40-hour working week, with a structured on-call rota covering weekday evenings and alternate weekends. The on-call arrangement provides additional financial recognition and makes a meaningful contribution to overall earnings.In addition, there are opportunities to increase earnings through optional ..... full job details .....