Care Coordinator

Are you an organised and proactive professional with a passion for people and precision. You thrive in a fast-paced care environment and know how to keep things running smoothly. Experience using Nourish Care is essential for this role. If you enjoy turning challenges into solutions and supporting a dedicated care team to deliver outstanding service, this opportunity is for you. Your responsibilities include: Rota Management Take full ownership of weekly and monthly rotas, ensuring continuity and consistency for clients and care professionals. Deploy new care professionals to clients within two weeks of hire. Communicate all rota updates by Thursday of the prior week. Manage guaranteed hours effectively to avoid unnecessary top-ups and reduce agency use. Coordinate annual leave to maintain service stability while supporting staff wellbeing. Recruitment and Engagement Maintain close contact with care professionals through regular calls and meetings. Work closely with the recruitment team to attract new talent and support branch growth. Schedule and track refresher training to ensure compliance with CQC and contractual requirements. Reporting and Compliance Escalate any care delivery concerns to the Business Manager and Clinical Care Manager. Monitor ECM and Nourish Care systems to ensure all visit times, durations, and notes are accurate. Accurately code cancellations and maintain digital records for invoicing and audit purposes. Report absences promptly and provide ..... full job details .....