Job Overview
We are seeking a dedicated and compassionate Care Coordinator to join our team. The successful candidate will play a vital role in organising and managing care services, ensuring clients receive personalised support tailored to their individual needs. This position offers an opportunity to make a meaningful difference in people''s lives while working within a supportive and professional environment. Prior care coordinator experience is a MUST, as it will aid in efficiently managing administrative responsibilities associated with the role.
Duties
- Coordinate and schedule care plans for clients, ensuring timely and appropriate support.
- Liaise with healthcare professionals, clients, and their families to facilitate effective communication and service delivery.
- Maintain accurate and up-to-date records of client information, care schedules, and service documentation.
- Provide administrative support including managing appointments, preparing reports, and handling correspondence.
- Monitor client progress and adjust care plans in collaboration with relevant stakeholders.
- Ensure compliance with organisational policies and relevant health and safety regulations.
- Assist in the onboarding of new clients and staff members as required.
- Taking on the responsibility of having the on-call and ensuring all calls are answered and actioned in a professional manner.
Requirements
- Previous Care Coordinator experience is essential-to effectively manage administrative tasks.
- Excellent organisational skills with the ability to prioritise tasks efficiently.
- Strong communication skills, both written and verbal, to liaise effectively with clients, families, and healthcare professionals.
- Compassionate approach with a genuine desire to support individuals in need of care.
- Ability to work independently whilst also being a team player.
- Good computer literacy, including familiarity with standard office software programmes.
- Knowledge of Birdie - Monitoring Software
- Flexibility to adapt to changing priorities within a dynamic environment.
- Able to work evening , weekdays and bank holidays
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