Capacity Manager - SC Cleared - Remote - Outside IR35

Capacity Manager - Remote - Outside IR35Must have an active SC ClearanceThe role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning.This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders.Capacity Manager ResponsibilitiesMonitor service, infrastructure and application capacity, utilisation and performance trends.Identify capacity constraints, bottlenecks and risks before they affect live services.Coordinate capacity planning activities across infrastructure, application and service teams.Assess current capacity against business demand and anticipated future requirements.Produce demand forecasts and growth plans to support future service requirements.Assess the impact of major incidents on service capacity, performance and resilience.Support recovery planning during major incidents where capacity or performance has been affected.Escalate capacity-related risks to operational teams, service leadership and relevant stakeholders.Develop and maintain capacity reports, dashboards and performance metrics.Produce Capacity Risk Assessments and recommend appropriate mitigation actions.Develop and track Capacity Improvement Plans through to completion.Work closely with technical teams to ensure capacity requirements are incorporated into ..... full job details .....