Cantonese or Mandarin speaking IT Operator - Banking

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23392 The Skills You''ll Need: Fluent in Cantonese or Mandarin, IT operations related experience. Your New Salary: Up to £54k, depending on experience. Perm Start: ASAP Working hours: Morning shift 8:30am to 4:30pm (80% in the office per month) Normal shift 9.00am to 5.00pm (80% in the office per month) Night shift 2:30pm to 10:30pm (WFH for the whole week) IT Operator - Summary: Provide support to the daily operations. Ensure systems run smoothly, report and fix problems. Deal with user requests and provide first level of services in Help-desk. Produce daily reports, confirmations and statements to users. Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket. Perform routine IT operational tasks across both early and late shift schedules. Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets. Involve in system infrastructure maintenance, configuring and updating. Identify and escalate infrastructure issues from reports. IT Operator - What You''ll be Doing: Process T24 and satellite systems maintenance, user support. IT Infrastructure, Data Warehouse. People Effectively liaise with staff from IT and other departments Communicate with vendors and contractors Compliance and Risk Management Comply with all applicable regulations, rules, codes, ..... full job details .....