Candidate Care Representative - 12 Month FTC

Candidate Care Representative - 12 Month FTCLocation: Altrincham - Hybrid About the Role: We''re looking for a proactive and people-focused Candidate Care Representative to join our team on a 12-month fixed-term contract. You''ll be the first point of contact for candidates placed through Experis, ensuring they receive a seamless, professional, and supportive experience throughout their assignment.This role is all about delivering a best-in-class service, managing contract administration, resolving queries, and building trusted relationships with candidates and internal teams.Key Responsibilities:Candidate Experience and Relationship ManagementAct as the primary contact for candidates from day one of their assignment.Communicate key processes (e.g. payment, compliance, benefits) clearly and effectively.Promote the benefits of working with Experis.Resolve candidate queries with empathy and efficiency.Contract and Compliance AdministrationManage contract paperwork: new contracts, extensions, amendments, terminations.Ensure all compliance documentation meets Experis and client standards.Understand and apply client-specific requirements (e.g. clauses, expenses, overtime)Reporting and SystemsMaintain accurate candidate records across Experis and client systems.Update trackers and generate reports as needed.Ensure all communications and actions are properly logged.Business Development SupportAttend candidate/client meetings when required.Identify leads and opportunities through ..... full job details .....