CAMHS Patient Services Coordinator / Administrator

Overview

An exciting opportunity has arisen within the National and Specialist CAMHS Outpatient Service. We are seeking to recruit 1 full-time (37.5 hours) Patient Services Coordinators (PSC) / Administrator. We are looking for a well organised, motivated and committed PSC with excellent customer service skills to join our fast-paced team. We are keen to find a candidate who can multi-task, use their initiative and deliver a professional service.Our team is based at the Michael Rutter Centre and are often the first point of contact for our young patients and families and they play a crucial role in supporting the National and Specialist CAMHS Outpatient clinical teams and senior administrators. As a Patient Services Coordinator / Administrator, the successful candidate will become a core member of the Michael Rutter Centre Team. With the support and supervision of the Michael Rutter Centre Manager, the team supports essential day to day functions within the clinical area and the rest of the building. It is a patient facing role, which requires a professional but personable manner whilst interacting with patients, families, staff and visitors.

Responsibilities

Greet and register patients and accompanying guests on arrival for appointmentsDirect patients to waiting areas and inform the attending clinician of arrivalManage the clinic space and meeting rooms, allocating them to clinicians/teams for face to face appointments, virtual appointments, supervision sessions and team meetings

Working pattern and hours

The Michael Rutter Centre operates 8:30am–6:00pm. The successful candidate will need to be flexible to cover Saturday Clinics when required. Full-Time (37.5 hours) on-site with a reception rota to cover:8:30am – 4:30pm9:00am – 5:00pm10:00am – 6:00pmFlexible Working: We offer flexible working as part of our new ways of working and are happy to discuss flexible options at interview. This role can be Monday to Friday within 08:30–18:00, with potential early mornings, later evenings or Saturdays as part of the core pattern.

Location

Michael Rutter Centre, Maudsley Hospital, DeCrespigny Park, off Denmark Hill, London, SE5 8AZ – accessible via De Crespigny Park, located within the Maudsley Hospital site. (Due to move to the Pears Maudsley Children and Young People (PMCYP) at the Maudsley Hospital in late 2025/early 2026)

How to apply / informal visits

For further details or informal visits please contact: Marilyn Mekarssi, Centre Manager. Email: Marilyn.Mekarssi@slam.nhs.uk

Details

Seniority level: Entry levelEmployment type: Full-timeJob function: Health Care ProviderIndustry: Mental Health ..... full job details .....