https://jobs.co.uk/job/call-handlerscheduler-daniel-owen-ltd--82670741-4900-4599-969e-6f2ad0b6603e RSS feed for Call Handler/Scheduler at Daniel Owen Ltd. en-gb Thu, 30 Apr 2026 06:28:58 GMT https://jobs.co.uk/job/call-handlerscheduler-daniel-owen-ltd--82670741-4900-4599-969e-6f2ad0b6603e https://jobs.co.uk/job/call-handlerscheduler-daniel-owen-ltd--82670741-4900-4599-969e-6f2ad0b6603e Tue, 31 Mar 2026 23:00:00 GMT Location: Barnet | Salary: £28000 - £30000/annum | Type: Permanent | Call Handler/Scheduler Based in North London Permanent Office based Monday to Friday (Apply online only) The Repairs Planner is responsible for coordinating and scheduling maintenance and repair works within a social housing environment. This role ensures that repairs are delivered efficiently, appointments are effectively managed, and residents receive a high standard of service. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives and contractors in a timely and efficient manner. Monitor diaries to ensure optimal use of resources and minimise travel time. Act as the main point of contact for residents regarding repair appointments, providing updates and managing expectations. Prioritise emergency and urgent repairs in line with service level agreements (SLAs). Liaise with operatives, supervisors, and external contractors to ensure works are completed within target timescales. Reschedule appointments as required, ensuring minimal disruption to residents. Maintain accurate records of repairs, appointments, and job statuses within the housing management system. Handle inbound and o... Permanent