https://jobs.co.uk/job/call-handler-skilled-careers--40aee962-e77b-4723-bda1-08b5bfd7b560 RSS feed for Call Handler at Skilled Careers. en-gb Sat, 11 Jul 2026 09:33:46 GMT https://jobs.co.uk/job/call-handler-skilled-careers--40aee962-e77b-4723-bda1-08b5bfd7b560 https://jobs.co.uk/job/call-handler-skilled-careers--40aee962-e77b-4723-bda1-08b5bfd7b560 Tue, 07 Jul 2026 23:00:00 GMT Location: Crawley | Salary: £12.00 - £17.00/hour | Type: Contract | Join a dynamic team where your communication skills make a real difference to residents' daily lives. Call Handler (Social Housing Repairs) Location:  Crawley, West Sussex Pay Rate:  £12.80 per hour Working Hours:  40 hours per week (Monday – Friday) Contract Type:  Full-time, Contract/Temporary to Permanent About the Role We are looking for a reliable, customer-focused  Call Handler  to join a busy team in Crawley, working on behalf of a leading social housing contractor. As the first point of contact for residents, you will play an important role in ensuring day-to-day property repairs and maintenance services run smoothly. You will handle inbound calls from tenants, log their repair requests, and help guide them through their customer journey. Key Responsibilities Take inbound calls from tenants, housing officers, and subcontractors regarding reactive repairs and maintenance issues Clearly and accurately identify the nature of the repair request by asking targeted questions to log the job correctly Enter comprehensive job details and resident notes onto the internal housing database system Direct emergency repair updates and safety concerns to the sched... Contract