https://jobs.co.uk/job/call-handler-skilled-careers--145d6a71-92e9-4c5e-80e8-2c8419823065 RSS feed for Call Handler at Skilled Careers. en-gb Wed, 21 Oct 2026 22:43:25 GMT https://jobs.co.uk/job/call-handler-skilled-careers--145d6a71-92e9-4c5e-80e8-2c8419823065 https://jobs.co.uk/job/call-handler-skilled-careers--145d6a71-92e9-4c5e-80e8-2c8419823065 Tue, 20 Oct 2026 23:00:00 GMT Location: Birmingham | Salary: £16.00 - £16.45/hour | Type: Contract | Skilled Careers is hiring Call Handlers on a temporary basis, for a local authority from within the West Midlands Region, my client specialises within the upgrades of properties throughout Birmingham and surrounding areas Immediate Start - Temporary Role with potential for permanent Mon-Fri 8:30am – 5:30pm Location: Regal Court, Sovereign Road, B30 3FJ Hourly Rate: £16.64 PAYE  The Role: Inbound and outbound calls, scheduling tenant visits Providing outstanding customer service and answering any queries regarding tenant issues Inputting customers details accurately and scheduling time slots for appointments using CRM Systems Hitting daily, weekly KPI's, dealing with high volume of calls Daily  To be successful within this role you will need to: Good literacy skills Customer service experience Ability to work in a High Paced Environment Using the training provided navigate through our bespoke systems Attention to Detail Good Communication and Listening Skills High Energy Professional & Friendly approach Fluent in Spoken and Written English Contract