https://jobs.co.uk/job/call-handler-patient-coordinator-first-recruitment-services--f8c6eb1a-5689-40aa-ad85-f81e3eb39ca0 RSS feed for Call Handler / Patient Coordinator at First Recruitment Services. en-gb Thu, 22 Oct 2026 18:24:40 GMT https://jobs.co.uk/job/call-handler-patient-coordinator-first-recruitment-services--f8c6eb1a-5689-40aa-ad85-f81e3eb39ca0 https://jobs.co.uk/job/call-handler-patient-coordinator-first-recruitment-services--f8c6eb1a-5689-40aa-ad85-f81e3eb39ca0 Thu, 22 Oct 2026 11:54:35 GMT Location: Crawley | Salary: 12.71-12.71 Hourly | Type: Temporary | Location: Crawley Salary: 12.71 per hour Hours: Monday to Friday, with at least one Saturday per month About the Role We are seeking a friendly and organised Call Handler to join a busy healthcare team in Crawley. This is a customer-focused role where you will be the first point of contact for patients, providing excellent service and ensuring appointments are scheduled efficiently. Key Responsibilities Answering incoming calls from patients in a professional and compassionate manner Scheduling, amending, and cancelling appointments Handling patient enquiries and providing accurate information Updating patient records and maintaining data accuracy Liaising with healthcare professionals and colleagues to ensure smooth service delivery Managing a high volume of calls while maintaining excellent customer service standards About You Previous experience in a call handling, customer service, or administration role Excellent communication and telephone manner Strong organisational and time management skills Ability to remain calm and professional in a busy environment Good IT skills and experience using appointment booking systems is desirable Empathetic and patient-focused approach D... Temporary