https://jobs.co.uk/job/call-handler-daniel-owen-ltd--779472e2-603e-4902-97aa-263f74a5f8e0 RSS feed for Call Handler at Daniel Owen Ltd. en-gb Fri, 25 Sep 2026 19:48:03 GMT https://jobs.co.uk/job/call-handler-daniel-owen-ltd--779472e2-603e-4902-97aa-263f74a5f8e0 https://jobs.co.uk/job/call-handler-daniel-owen-ltd--779472e2-603e-4902-97aa-263f74a5f8e0 Tue, 22 Sep 2026 23:00:00 GMT Location: London | Salary: £17.00/hour | Type: Contract | Call Handler - Social Housing Location: West or North London Salary: -17 per hour Contract: Temporary to Permanent Working Arrangement: Fully Office Based About the Role We are currently recruiting for a Call Handler to join a busy Social Housing team based in West or North London . This is a great opportunity for someone with strong customer service and communication skills who is confident handling a high volume of calls and supporting residents with their enquiries. The role will initially be on a temporary basis, with the opportunity to become permanent for the right candidate. Key Responsibilities Handling a high volume of inbound calls from residents and customers Responding to queries in a professional and helpful manner Logging calls and updating customer records accurately Taking details of repairs, maintenance issues and service requests Liaising with internal teams and contractors to ensure enquiries are dealt with efficiently Providing regular updates to residents where required Escalating urgent or complex issues appropriately Maintaining accurate records on internal systems Delivering a high level of customer service at all times A... Contract