Call Centre Sales Advisor

Call Centre Sales AdvisorWest London 26,500 + Uncapped Commission + BenefitsWe''re working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London.This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you''ll be dealing with warm, engaged customers rather than heavy outbound calling.The RoleYou''ll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up.Key responsibilities include:Handling predominantly inbound sales calls (circa 95%)Responding to customer enquiries via phone and emailBuilding strong relationships with new and existing customersUnderstanding customer needs and tailoring solutions accordinglyMaximising opportunities through upselling additional servicesMaintaining accurate records on the CRM systemSupporting with reporting and general team performanceEscalating any issues or complaints where requiredAbout YouExperience within a call centre or contact centre environment prefferred but not essentialCustomer service sales experience is a mustStrong communication and interpersonal skillsA confident, proactive approach to salesComfortable working to targets in a performance-driven environmentOrganised, ..... full job details .....