https://jobs.co.uk/job/call-centre-planner-scheduler-start-monday--1d5d3aad-e1af-4ce9-87ce-f259bc709cfc RSS feed for Call Centre Planner Scheduler at Start Monday. en-gb Wed, 02 Sep 2026 21:15:03 GMT https://jobs.co.uk/job/call-centre-planner-scheduler-start-monday--1d5d3aad-e1af-4ce9-87ce-f259bc709cfc https://jobs.co.uk/job/call-centre-planner-scheduler-start-monday--1d5d3aad-e1af-4ce9-87ce-f259bc709cfc Tue, 01 Sep 2026 23:00:00 GMT Location: Whitefield | Salary: £30000 - £35000/annum | Type: Permanent | Senior Scheduler - Lead Engineer Planner Manchester (Whitefield) A UK Manufacturer of renewable heating products, are seeking a Senior Scheduler/Lead Planner, to undertake the planning of service calls whilst supporting the development & growth of the customer service & planning team. The Role You''ll be the key link between customers, engineers, service partners and the technical team, helping to keep the service operation running smoothly. * Managing incoming service enquiries and reported faults * Booking and coordinating engineers and site visits * Liaising with customers and arranging site access * Managing warranty claims and service jobs * Collaborating engineer reports, supporting documentation * Arranging parts and deliveries to site * Raising and managing purchase orders * Keeping customers updated throughout the process * Helping develop and improve service processes as the team grows Your Experience Previous experience in Engineer Scheduling, Service Call Planning, Service Coordination, FM & Facilities Management or Technical Customer Service would be an advantage - along with: Highly organised Capable of booking & managing multiple service calls Co... Permanent