Call Centre Advisor

Call Centre AdvisorGlasgow6 month Contract, starting 12th OctoberMonday to Friday, 10:30am - 7pm 157 per day via Umbrella Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of call centre positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a 6 month contract. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who have unfortunately fallen victim to Fraud or a Scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 157 per day, paid via an Umbrella company6 month contractTraining includes being in the office every day for up to 6 weeks, the hours for training differ from the role and would be Monday to Friday, 9am - 5pm.Hybrid working once training is complete, 3 days a week in the office.Office based in Glasgow City Centre.Working 10:30am - 19:00pm ..... full job details .....