https://jobs.co.uk/job/call-centre-advisor-reed-specialist-recruitment--c4ba7cf2-9061-4b66-953a-a55a5f7c8539 RSS feed for Call Centre Advisor at Reed Specialist Recruitment. en-gb Sat, 30 May 2026 20:15:22 GMT https://jobs.co.uk/job/call-centre-advisor-reed-specialist-recruitment--c4ba7cf2-9061-4b66-953a-a55a5f7c8539 https://jobs.co.uk/job/call-centre-advisor-reed-specialist-recruitment--c4ba7cf2-9061-4b66-953a-a55a5f7c8539 Sat, 09 May 2026 11:55:19 GMT Location: Shirley | Salary: 13.60-13.60 Hourly | Type: Temporary | Call Centre AdvisorLocation: Birmingham Business Park Hours: 42.5 hours per week Monday to Friday Pay Rate: 13.60 per hourAbout the ClientOur client is a well-established automotive accident repair business with over 200 body shop sites across the UK. The business delivers high-quality vehicle repair services alongside strong customer support. The RoleOn behalf of our client, we are recruiting a Call Centre Advisor to join their busy operation at Birmingham Business Park. This is a high-volume, fast-paced role suited to someone with strong customer communication skills and ability to handle high call volumes. Key ResponsibilitiesProvide customers with regular updates on the progress of their vehicle repairsDeliver clear, professional, and consistent communicationHandle a high volume of incoming calls (approximately (Apply online only) calls per day)Proactively manage and resolve customer complaintsMaintain a positive customer experience throughout the repair journey Candidate RequirementsProven experience managing high-volume inbound callsStrong communication and customer service skillsResilient, calm, and professional under pressureProactive approach to problem-solving and complai... Temporary