https://jobs.co.uk/job/call-agent-berry-recruitment--1c65e922-75f4-4170-96b2-4bf1de1a9d15 RSS feed for Call Agent at Berry Recruitment. en-gb Thu, 28 May 2026 20:30:49 GMT https://jobs.co.uk/job/call-agent-berry-recruitment--1c65e922-75f4-4170-96b2-4bf1de1a9d15 https://jobs.co.uk/job/call-agent-berry-recruitment--1c65e922-75f4-4170-96b2-4bf1de1a9d15 Wed, 20 May 2026 11:53:42 GMT Location: Glasgow | Salary: 12.70-12.70 Hourly | Type: Contract | Berry Recruitment is out looking for Call Centre Agents! Contract - 12 Months with possibility to be extended afterwards.Pay - 12.71 an hour - weekly pay PAYE33 Days Annual Leave including bank holidaysFlexible Working Hours: Full Time 37hrs and Part Time 27:30hrs Full time in the officeWeekend work involved - rotational Full Training provided DutiesProcess work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.Learn the procedures and understand parameters of producing a quality output.Process work to the defined level of quality.Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.To schedule and prioritise allocated work on a daily basis.Distribute information and when required, work to the other team members or groups. Previous ExperienceAttention to detailAble to work in a team or other structured environment.Articulate and able to maintain good relationships with colleagues and clients.Delivers a high quality customer service in a professional manner, creating trust and confidence.Excellent co... Contract