Cafe Supervisor - London

We are looking for enthusiastic, reliable, and customer-focused individuals to join our casual event retail team as Cafe Supervisors. If you thrive in fast-paced environments, enjoy leading teams to deliver excellent customer service, and want flexible work around exciting live events, we''d love to hear from you.The VenueOlympia Events is one of London''s leading live event venues, hosting world-class exhibitions, entertainment, conferences, and cultural experiences throughout the year. We are passionate about delivering exceptional guest experiences and creating a welcoming, energetic environment for both visitors and staff.The RoleOur Cafe Supervisors supports the day-to-day running of retail operations during exhibitions, conferences, concerts, and live events. The role involves supervising retail staff, maintaining high customer service standards, supporting sales targets, and ensuring smooth operational delivery in a fast-paced events environment.Cafe Supervisors act as a key link between frontline staff and management, helping ensure visitors receive an excellent experience while operations run efficiently and safely.The ResponsibilitiesSupport the Retail and Events Management team during live events and busy trading periodsSupervise and motivate retail staff onsiteLead team briefings before shifts and ensure staff are fully prepared for event operationsSupport the training and development of new and junior team membersAssist with the setup, operation, and close-down ..... full job details .....