Café Manager

Company Description

Title: Café ManagerDays/Hours:

5 over 7 (40hrs)Location: Stonebridge Park LondonSalary: £31.5kBenefits:Plus your birthday off3 volunteering days24 weeks'' enhanced maternity leaveSecondary carer leaveWedding/commitment day leaveFree meals on shiftBespoke training and development opportunitiesApprenticeships opportunities for all experience levelsDiscounts available on our Perkbox app; high street shops, holidays and cinemaWellbeing hubAccess to employee assistance programmeCycle to work schemeDo you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for Location Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.If you are a Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

Managing the day-today operations and requirements of the location, including recruiting and selecting employees that meet the needs of the location and BaxterstoreyAssessing employee performance, recognising potential, and meeting their training needs as appropriateAchieving financial targets agreed with the client within the budget and monitoring the work of the location teamholding regular team meetings to communicate targets, required standards, company, and client informationCollaborating with your Operations Manager to prepare budgets, maintain food costs, maximise commercial opportunitiesto present to the client, as and when directed by your Operations Manager, accurate financial informationDeveloping and evolving client services at the location, regularly making adjustments and improving as neededproviding prompt and efficient customer service while consistently exceeding expectationsMonitoring customer feedback and producing an action plan based on the resultsRecruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking appropriate steps to rectifyEnsure that the location has an accurate and efficient financial control system in place and the Evolution software system is in full use.Ensure that Head Office and your Operations Manager receive all the appropriate financial information promptly and accurately.Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures.To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandisingMaintain budgetary records and ensure that all budgets are adhered to, unless exceptional circumstances persistMonitor and order all necessary dry goods and

equipmentComplete a stock take on a monthly basis and evaluate and calculate the cost of sales resultsEnsure that the location meets statutory and company requirements in Health and Safety, Food Safety and environmental legislation and proceduresConduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manualHolding regular team meetings to communicate targets, required standards, company, and client information

Qualifications

SKILLSSuccessful background in hospitalityA good understanding of HACCPExcellent Management experienceAbility to display a real passion for food and customer serviceExcellent leadership and influencing skillsExcellent understanding of report writing and financial managementPERSONAL ATTRIBUTESWillingness to learn and progressBe honest and trustworthyTeam playerRespectfulFlexible and adaptable to changePossess cultural awareness and sensitivityDemonstrates sound work ethicsAbility to remain tactful, calm, and persuasive in controversial and/or confrontational situations

Additional Information

For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.Join us, and be part of the food revolution!BaxterStorey Values:ALWAYS VISIONARYWe strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.WHOLEHEARTEDLY POSITIVEWe are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.CREATIVELY COLLABORATIVEWe embrace our differences to push creativity and we work together to be better.FOREVER CONSCIOUSWe work together as a team to lead by example, protecting the planet and supporting local communities.Interested? Even if you dont meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best.And to support our commitment to this we have set ourselves an EDandI (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in ..... full job details .....